Front Desk Officer (Aesthetic Clinic) - Jakarta Pusat
Join Bio Tosca Aesthetics, a premier aesthetic clinic in Jakarta Pusat, as our Front Desk Officer and become the welcoming face of our clinic! In this dynamic role, you will be the first point of contact for our valued patients, ensuring a seamless and pleasant experience from the moment they walk through our doors. With a team of skilled professionals and state-of-the-art facilities, Bio Tosca Aesthetics is dedicated to providing exceptional aesthetic services. This is your opportunity to be part of a growing clinic that values both patient satisfaction and professional development.
As a Front Desk Officer, you will handle all administrative tasks, manage patient appointments, and provide excellent customer service. You will be the bridge between our patients and our medical team, ensuring smooth communication and a positive atmosphere. This role offers a competitive salary and the chance to grow within a supportive and innovative environment.
📋 Tanggung Jawab Pekerjaan
- Greet and assist patients with a warm and professional manner.
- Manage patient appointments and schedules using our clinic's management system.
- Handle administrative tasks such as billing, insurance processing, and record-keeping.
- Provide information about our services and answer patient inquiries.
- Coordinate with the medical team to ensure smooth operations.
- Maintain a clean and organized front desk area.
- Assist with inventory management and ordering supplies.
- Provide exceptional customer service and resolve any issues promptly.
🎓 Kualifikasi & Syarat
- Minimum of 2 years of experience in a front desk or administrative role.
- Excellent communication and interpersonal skills.
- Proficiency in using Microsoft Office Suite (Excel, Word).
- Familiarity with clinic management software is a plus.
- Strong organizational and multitasking abilities.
- Ability to work well under pressure and meet deadlines.
- Customer service orientation with a focus on patient satisfaction.
- Fluency in both English and Indonesian.
🛠️ Keahlian
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